The following is a partial listing of recent presentations. In those instances when business confidentiality is required, only the city and topic will be shown.

• Chicago: February 2007 - Workshop: Communications and Customer Service
• Washington, D.C.: January 2007 - Workshop: Communications and Customer Service
• New York: January 2007 - Keynote Luncheon Address: Communications
• Burlington: November 2006 - Colchester-Milton Rotary Club, Keynote Luncheon Address: Communications